Safety at Viharam
Your safety is our promise
Rural India is incredibly safe, welcoming, and warm. We take additional steps to ensure every Viharam experience meets the highest standards.
Verified Ambassadors
- ✓ Every Ambassador passes a background verification check
- ✓ First aid trained and certified by Viharam
- ✓ Local language fluency verified by our team
- ✓ Ongoing performance monitored via guest reviews
Experience standards
- ✓ All experiences reviewed by our quality team before listing
- ✓ On-site safety checklists completed before each experience
- ✓ Maximum group sizes enforced (2–12 guests)
- ✓ Age and health advisories clearly stated on every listing
Insurance and incidents
- ✓ All bookings include basic personal accident insurance
- ✓ Incidents reported directly to Viharam within 2 hours
- ✓ Dedicated safety team available 24/7
- ✓ Clear refund policy for cancelled or unsafe experiences
24/7 safety helpline
1800-VIHARAM
Available in Telugu, Hindi, Kannada, Malayalam, Marathi, and English